Relish Venture Tourism Thailand

Effective Date: October 15, 2026

Welcome to Relish Venture Tourism Thailand ("Relish Venture," "we," "our," or "us").

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, https://relishventure.com, use our tourism and booking services, communicate with us, or interact with our Facebook, Instagram, and WhatsApp services and integrations.

Depending on how you interact with our services, we may collect:

• Personal Information: Name, email address, telephone number, and contact details.
• Booking Information: Travel preferences, tour inquiries, reservation details, and special requests.
• Communication Information: Messages and inquiries submitted through our website, email, Facebook, Instagram, or WhatsApp.
• Technical Information: IP addresses, browser information, device details, cookies, and website usage data where collected by our website.
• Meta Platform Information: Information made available to us through authorized Facebook, Instagram, or WhatsApp integrations, including profile identifiers, message content, and communication details, depending on the permissions granted and services used.

We collect only the information reasonably necessary to provide our services and operate our business.

We may use your personal information to:

• Respond to customer inquiries and travel requests.
• Process and manage tour bookings and reservations.
• Provide customer support through email, Facebook, Instagram, and WhatsApp.
• Communicate important booking updates and service information.
• Improve our website and customer experience.
• Maintain the security and reliability of our services.
• Comply with applicable legal obligations.
• Send promotional communications where permitted by law and, where required, with your consent.

Relish Venture may use Meta platforms and their authorized APIs, including the WhatsApp Business Platform, to communicate with customers and manage inquiries.

When customers contact us through these services, we may process information such as:

• Customer names and platform identifiers.
• Phone numbers and available profile information.
• Messages sent to our business accounts.
• Message timestamps and delivery information.
• Information voluntarily shared during a booking or inquiry.

This information is used to respond to inquiries, provide travel-related assistance, manage bookings, and deliver relevant customer support.

We do not sell personal information obtained through Meta platforms.

Our use of Meta Platform Data is subject to applicable Meta platform terms and privacy requirements.

We may share personal information with trusted service providers when reasonably necessary for:

• Tour arrangements and travel reservations.
• Accommodation and transport bookings.
• Website hosting and technical support.
• Customer communication services.
• Payment processing, where applicable.
• Compliance with legal obligations.

We require service providers to handle personal information appropriately and only for authorized purposes.

We do not sell customer personal information.

We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to provide our services, manage bookings, meet legal obligations, resolve disputes, and maintain business records.

When personal information is no longer required, we will securely delete or anonymize it, subject to applicable legal requirements.

You may contact us to request:

• Access to personal information we hold about you.
• Correction of inaccurate personal information.
• Deletion of your personal information.
• Withdrawal of consent where processing relies on consent.
• Information about how your data is processed.

How to request data deletion

Send an email to bookings@relishventure.com with the subject line "Personal Data Deletion Request".

Please provide enough information for us to identify your records, such as the email address or phone number used to contact our business. Do not send passwords or sensitive identification documents unless specifically required through a secure process.

We will review your request and respond in accordance with applicable data protection laws. Certain information may need to be retained where legally required.

This process also applies to personal information received through our Facebook, Instagram, and WhatsApp integrations.

Our website may use cookies and similar technologies to support website functionality, improve performance, and understand visitor activity.

Where required by applicable law, we will obtain consent before using non-essential cookies.

You can manage cookies through your browser settings.

Our website and services may contain links to third-party websites or integrate with external platforms, including Meta services and travel-related providers.

These third parties operate under their own privacy policies. We encourage users to review those policies before sharing personal information.

As part of providing tourism and communication services, personal information may be processed or transferred outside Thailand where necessary.

Where applicable, we take appropriate measures to protect personal information in accordance with relevant data protection requirements.

Our services are not intended for children to use independently without appropriate parental or guardian involvement.

If we become aware that personal information from a child has been collected inappropriately, we will take reasonable steps to address the situation.

We may update this Privacy Policy from time to time to reflect operational, legal, or technological changes.

Any updates will be published on this page with a revised effective date.

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Relish Venture Tourism Thailand

Website: https://relishventure.com

Email: bookings@relishventure.com

Phone: +66 62 238 1502

Location: Lom Sak, Phetchabun 67110, Thailand

Last Updated: October 15, 2026